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Track Product Bugs and Document Problems

Help your team track bugs and document problems faster than ever with CloudApp’s screen recording, GIF, and annotated screenshot capabilities.

Available on:

CloudApp’s Screen Recorder is available for Mac, Windows, iOS and Chrome. Downloading the tool is quick and easy. Simply download the app above, access it from the Apple Store for Mac and iOS, for PC from the Microsoft Windows Store, or go to the Chrome Webstore and add the extension to Chrome.

Track Product Bugs and Document Problems

Software teams often need a great tool to help them track product bugs and document problems. While CloudApp can’t help you detect bugs, it can help you keep track of them clearly and efficiently. 

There are no perfect products, and it’s essential to make sure everyone on your team has a straightforward process for recording bugs and assigning them to the right team member to be fixed. Whether you’re compiling all of a product’s bugs in a single document or using a project management software to assign tasks, using a visual communication tool can help your entire team work at the speed of sight.

A great visual communication tool makes it easy to record a bug once your team has discovered it. It also makes it even easier to explain to another team member. It can be difficult to send a bug to another team member for fixing, only to realize they can’t find it or re-create the issue you’re seeing. Having a single screen recording, GIF, or annotated screenshot can answer all the questions like “What browser were you in?”, “what page was this on?” Or “what issue was the bug creating?”. If a picture is worth a thousand words, an annotated GIF, screenshot, or screen recording is worth infinitely more.

CloudApp Screen Recorder for Bug Tracking

Once you’ve identified a bug, you can capture it with a screen recording with optional dual-screen and webcam recording features. Or, simply take a quick GIF or screenshot. The annotation features for screenshots and GIFs in CloudApp will amaze you. There’s no fluff – just features you need to communicate clearly with your team. And the best part? They’re incredibly straightforward and quick to use. So much so that there’s no learning curve.

Create a piece of content relevant to the bug you’ve found. From there, you can add arrows, shadow boxes, text, and even emojis in mere seconds to help your team understand the bug. You can add a brief description indicating the issue, severity level, and so forth.

Assign and Share Bugs with Team Members

Once you’ve found a bug that needs squashing, it’s easy to create and share visual content with your team to make sure it gets fixed. You can share your content in a messaging app like Slack or drop them into a task in JIRA or Asana.

The annotated GIF, screenshot, or screen recording will answer many questions you might not have anticipated from whoever is fixing the task, saving you and your team members a plethora of time.

Use CloudApp to Improve Your Processes

While instantaneously fixing an issue is good, helping you and your team understand why a problem occurred is even better. CloudApp can help your team extract a more in-depth understanding of each issue in your software. CloudApp integrates with the software you’re already using to drive more effective communication. Whether you’re discussing a bug in a single document, a Slack conversation, an Asana task, or just about anywhere, CloudApp can help visually upgrade your technical discussions.

Learn more From Bugs

Tracking bugs and documenting your software problems should drive intelligent questions that lead your team to create better products and processes. However, the level of conversation this requires can be time-consuming and confusing if you’re just typing. 

Using screen recording software like CloudApp can help your team explain issues and have more straightforward, efficient conversations. It’s simple to quickly open CloudApp and take a 10-second screen recording to describe a bug and ask your team for better insight. 

Whether you’re working in-office and sending it to a co-worker, or working remotely, CloudApp can aid in smoother, more transparent communications. 

Create Better Processes

Having more information on your product’s bugs should drive your team to create better, more efficient processes. CloudApp can help you share more information, quicker. A win-win, right? 

You can insert the share link to your GIFs, annotated screenshots, or screen recordings directly into a pull request. Your developers and team members can glean better insight into the issue without ever leaving an application. You can also paste links or drag and drop your CloudApp creations directly into messaging apps like Hipchat and Slack.

Similarly, CloudApp integrates directly with JIRA and other project management software to make tracking bugs, assigning fixes, and other project management tasks seamless.

CloudApp can help your team spend less time communicating and more time writing code. More time writing code means more time spent achieving the goals that matter. 

Improve Documenting Problems with Visual Communication

Using CloudApp means creating documentation of your bugs lighting fast. A simple annotated screenshot or screen recording goes a long way. Instead of wasting time explaining what you saw, what browser you were in, or coding conventions, just show your team.

Organize Your Documentation into Collections

One of the nifty features in CloudApp is the ability to organize your content into collections. When you create content, your most recent drop will be copied to your clipboard. And all your content is automatically saved in the cloud to your CloudApp account. You can find it in your shared folder when you click the CloudApp icon in your toolbar. 

To create a collection, navigate to your CloudApp share folder. Under any of your content, simply click the folder. From there, you can add to an existing collection or create a new one. Once you create a new collection, the content you’ve selected will automatically be added.

Once you’ve created a collection and added the relevant content, simply click ‘Collections’ from your share window. From there, you can view and edit the drops in your collection. You can also click the three dots in the right-hand corner to copy a share link to the entire collection.

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