Track Product Bugs and Document Problems

Help your team track bugs and document problems faster than ever with CloudApp’s screen recording, GIF, and annotated screenshot capabilities.
Hot air balloon on a screen recording
CloudApp's Screen Recorder is available for Mac, Windows, iOS and Chrome. Downloading the tool is quick and easy. Simply download the app above, access it from the Apple Store for Mac and iOS, for PC from the Microsoft Windows Store, or go to the Chrome Webstore and add the extension to Chrome.
Downloading the CloudApp snipping tool is quick and easy. Simply download the app from GetCloudApp, access it from the Mac Store or if you have a PC, from the Microsoft Windows Store. To get started, you should first register for an account, download the app, then install it on your machine and start snipping.

Track Product Bugs and Document Problems

Software teams often need a great tool to help them track product bugs and document problems. While CloudApp can’t help you detect bugs, it can help you keep track of them clearly and efficiently. 

There are no perfect products, and it’s essential to make sure everyone on your team has a straightforward process for recording bugs and assigning them to the right team member to be fixed. Whether you’re compiling all of a product’s bugs in a single document or using a project management software to assign tasks, using a visual communication tool can help your entire team work at the speed of sight.

A great visual communication tool makes it easy to record a bug once your team has discovered it. It also makes it even easier to explain to another team member. It can be difficult to send a bug to another team member for fixing, only to realize they can’t find it or re-create the issue you’re seeing. Having a single screen recording, GIF, or annotated screenshot can answer all the questions like “What browser were you in?”, “what page was this on?” Or “what issue was the bug creating?”. If a picture is worth a thousand words, an annotated GIF, screenshot, or screen recording is worth infinitely more.

CloudApp Screen Recorder for Bug Tracking

Once you’ve identified a bug, you can capture it with a screen recording with optional dual-screen and webcam recording features. Or, simply take a quick GIF or screenshot. The annotation features for screenshots and GIFs in CloudApp will amaze you. There’s no fluff - just features you need to communicate clearly with your team. And the best part? They’re incredibly straightforward and quick to use. So much so that there’s no learning curve.

Create a piece of content relevant to the bug you’ve found. From there, you can add arrows, shadow boxes, text, and even emojis in mere seconds to help your team understand the bug. You can add a brief description indicating the issue, severity level, and so forth.

Annotating a screenshot in CloudApp

Assign and Share Bugs with Team Members

Once you’ve found a bug that needs squashing, it’s easy to create and share visual content with your team to make sure it gets fixed. You can share your content in a messaging app like Slack or drop them into a task in JIRA or Asana.

The annotated GIF, screenshot, or screen recording will answer many questions you might not have anticipated from whoever is fixing the task, saving you and your team members a plethora of time.

Use CloudApp to Improve Your Processes

While instantaneously fixing an issue is good, helping you and your team understand why a problem occurred is even better. CloudApp can help your team extract a more in-depth understanding of each issue in your software. CloudApp integrates with the software you’re already using to drive more effective communication. Whether you’re discussing a bug in a single document, a Slack conversation, an Asana task, or just about anywhere, CloudApp can help visually upgrade your technical discussions.

Learn more From Bugs

Tracking bugs and documenting your software problems should drive intelligent questions that lead your team to create better products and processes. However, the level of conversation this requires can be time-consuming and confusing if you’re just typing. 

Using screen recording software like CloudApp can help your team explain issues and have more straightforward, efficient conversations. It’s simple to quickly open CloudApp and take a 10-second screen recording to describe a bug and ask your team for better insight. 

Whether you’re working in-office and sending it to a co-worker, or working remotely, CloudApp can aid in smoother, more transparent communications. 

Create Better Processes

Having more information on your product’s bugs should drive your team to create better, more efficient processes. CloudApp can help you share more information, quicker. A win-win, right? 

You can insert the share link to your GIFs, annotated screenshots, or screen recordings directly into a pull request. Your developers and team members can glean better insight into the issue without ever leaving an application. You can also paste links or drag and drop your CloudApp creations directly into messaging apps like Hipchat and Slack.

Similarly, CloudApp integrates directly with JIRA and other project management software to make tracking bugs, assigning fixes, and other project management tasks seamless.

CloudApp can help your team spend less time communicating and more time writing code. More time writing code means more time spent achieving the goals that matter. 

Improve Documenting Problems with Visual Communication

Using CloudApp means creating documentation of your bugs lighting fast. A simple annotated screenshot or screen recording goes a long way. Instead of wasting time explaining what you saw, what browser you were in, or coding conventions, just show your team.

Organize Your Documentation into Collections

One of the nifty features in CloudApp is the ability to organize your content into collections. When you create content, your most recent drop will be copied to your clipboard. And all your content is automatically saved in the cloud to your CloudApp account. You can find it in your shared folder when you click the CloudApp icon in your toolbar. 

To create a collection, navigate to your CloudApp share folder. Under any of your content, simply click the folder. From there, you can add to an existing collection or create a new one. Once you create a new collection, the content you’ve selected will automatically be added.

Once you’ve created a collection and added the relevant content, simply click ‘Collections’ from your share window. From there, you can view and edit the drops in your collection. You can also click the three dots in the right-hand corner to copy a share link to the entire collection.

How to Use CloudApp to Speed Up Tracking Product Bugs and Documenting Problems

If you’re still opening pull requests, downloading code, and running applications locally to investigate what went wrong, it’s time to update your processes. 

If you’re slow, you’ll get left behind. CloudApp is the tool to give you and your team an edge when debugging faster than ever. 

You can simply create a GIF or screen recording to capture a bug. Instead of making a phone call or writing out a long explanation, simply share the link to the video, embed it in an email, or drag and drop it into a task in your project management software. However your team communicates, do it visually with CloudApp to speed up your communications. 

How to Take Screen Recordings

Whether you know it or not yet, CloudApp is the tool your team needs to speed up their workflows. And, using each of its features couldn’t be simpler. 

Wondering how to record your screen to track bugs and document problems? It’s simple: 

Step 1: Download CloudApp for Windows or Mac

Step 2: Click on the CloudApp.msi file in the Downloads folder

Step 3: CloudApp should immediately open

Step 4: Register for a free CloudApp screen recording account when prompted

Step 5:  To record your screen, click on your CloudApp icon. Select the TV recording image.  Prefer hotkeys? Use this combination for Mac :Cmd+Shift+6, Windows: Alt+Shift+6

Step 6: Use your mouse to select the area on the screen you wish to record and choose whether you would like your camera and microphone on or off. Then, click the green “Start” button to begin recording. 

Step 7: Click the red “Finish” button when you are done recording

How to Take Screenshots

Screenshots can help you communicate the bugs you’ve found and how to fix them faster than ever. Did you know the human brain interprets images 60,000X faster than text? And, with CloudApp, it’s even faster to create an annotated screenshot rather than wasting time typing. It’s as simple as 1-2-3:

1.Click the CloudApp icon

2. Select the screenshot option

3. Click, drag & drop, and send

Share Your Content Safely and Securely

As we mentioned above, it’s easier than ever to share your CloudApp content. After creating a piece of content, the share link is automatically copied to your clipboard. You can share that link to your content anywhere your team communicates. Since it’s automatically stored in the cloud, you don’t have to wait for it to upload, and your recipient doesn’t need to wait for it to download. 

Additionally, since CloudApp likely has an integration with the software your team is already using, you can instantly share your content by dragging and dropping it into apps like Slack, Jira, Google Docs, and much, much more. 

You can always keep in mind that while you’re sharing your CloudApp content, it is stored securely in the cloud. 

CloudApp’s security protocols are updated weekly, and regular penetration tests are conducted. The data centers holding all your content are also monitored every hour of every day. 

Don’t trust a no-name third-party app with your content and privacy. Trust the solution used by over 4 million people and 53% of the Fortune 500 companies such as GitHub, Atlassian, Spotify, and Netflix.

Experience the Visual Communication Tool of the Future for Yourself

Still not convinced CloudApp can save you and your team an overwhelming amount of time? Try it for yourself! 

Did you know power users of CloudApp see upwards of 67 minutes in time saved per week while using its screen recording, screen snipping, and GIF editing/creation tools? That’s a lot of time saved that could create a substantial impact on your company’s bottom line. 

The best part? CloudApp is entirely free to try. And always will be. However, if you find the features limit you in the free version, you can always upgrade to a paid plan to experience a more robust version of CloudApp. 

Additionally, CloudApp for teams gives you access to powerful analytics tools to drive insight into the time you and your team are saving each week. You’ll be amazed at how it will impact your team’s productivity. If you’re interested in trying CloudApp for teams, you can try it out free for 14 days.

CloudApp is the tool software teams need to track product bugs and document problems faster and clearer. CloudApp is available for Windows, Mac, iOS, Android, and even as a Chrome extension, meaning you and everyone on your team can use it just about anywhere. 

Sign up for a free CloudApp account and give it a try today. 

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