CloudApp Buzz

User reviews to show you how some of the biggest brands are using CloudApp to power their communication

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Top ranked and loved by customers

4.7 out of 5
4.8 out of 5
9.3 out of 10
4.5 out of 5
"I can’t remember how I worked before. I used Snagit for a few years but when I got introduced to CloudApp, there was no turning back."
Tim Thyne
Head of Sales at Help scout
Help Scout
Help Scout
The videos are actually selling for us when we are not around.
Olivier L'Abbé
SVP of Sales
G2 Crowd
G2 Crowd
"Easy to use, always there for me when I need it."
Jake Bartlett
Senior Customer Advocate
"I’m a big fan of CloudApp and have used it daily for many years now."
Mark Dicristina
Director of Marketing
"CloudApp is the workhorse of team productivity."
Hagan Degirmanci
Brand Development Lead
"CloudApp is a key part of my day to day work life! It is the fastest way to share, period."
Maxime Prades
Director of Product
"Easy to use and very often used :)"
Liz Pham
"Easy, good looking, affordable."
Gerard Roy
Account Executive
"We use CloudApp primarily for handling feedback. We’re big advocates of the “show, don’t tell” principle at Intercom, and CloudApp helps us achieve that."
Geoffrey Keating
Content Marketing Manager at intercom
"Very useful!"
Pallavi Damera
Sr. UX Researcher
"Ease of use, ability to make animated gifs without taking multiple steps. Ability to customize keyboard shortcuts, terrific customer success onboarding rep, and simple tools. Low learning curve."
Jonathan Hau
Product Manager
"Leveraging CloudApp in our Github pull requests and during conversations with our Engineering team saves us about 50 minutes every day!"
Josh Wyse
Sr. Software Developer
Cloud Elements
Cloud Elements
"I use CloudApp constantly, whether to quickly explain or show something to someone else, quickly share code snippets, or to collect GIFs from the web. It takes so little time and always saves much that would otherwise be spent in back-and-forths of clarifying questions."
Ben Adamski
Instructor & Web Developer
"CloudApp is a game changer when it comes to providing support to our users. Their product gives our team the ability to really personalize our support experience - by providing quick recordings, GIFs, annotated screenshots, and custom URLs just to name a few of the great features available to us. We save time and money using CloudApp - if you aren't using it, you're behind."
Drew Dunsford
Senior Support Specialist
Untappd
Untappd
"Awesome app. It makes communicating so much easier with those who need more to understand."
Harvey Magana
Customer Support
“CloudApp helps me show my work with my team and our customers quickly and effectively. I love how easy it is to make sure we’re producing the highest quality work and can draw attention to the things that matter."
Sara Pion
Customer Advocate & Marketing at DRIFT
"Instead of writing out a huge long descriptive text answer, we show rather than tell."
Andrew Mewborn
Team Lead
"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name. This connection also brings down the frustration level of the customer."
Darcy Peters
Customer Advocacy Lead at buffer
Buffer
Buffer
"You guys are killing it at CloudApp."
Mario Rocchi
Product Designer
"Sleek, robust and UX is top shelf"
Bastien Tracol
Sales Development, EMEA
"CloudApp gives us the ability to clearly and quickly show our customers how to use areas of our software, or how to custom configure something to their needs while using our documentation"
Sean O'Hara
Senior Technical Support Manager
"Great product!"
Kevin Walter
Solutions Engineer
It's amazing and the GIF Making is top notch.
Zroude Bush
TaskUs
TaskUs
"CloudApp just got me to switch over from Droplr & Annotate with the awesome markup tool. Amazing."
Nick Giovacchini
Product Manager
"It’s better if they can see a video while showing them how to use our software. It just saves so many steps."
Caty Black
Customer Care Team Lead
Social Tables
Social Tables
"It rules!"
Nate Rattner
Content Analyst
"Very easy to use at the first time. Great sharing function."
Weiyun Hsu
UX Designer
"I’d be lost without CloudApp."
Kelly Herring
Customer Champion
"Great app!"
Antonio Mendes
Web Developer
'CloudApp eliminated the need for the rep to type down mile long responses and the personalization is what sets us apart.'
Steve Davis
Customer Support Manager
Gainsight
Gainsight
"As someone that works for a company selling a SaaS tool, I need to constantly provide screenshots and recordings to send to customers. Having the ability to not only get these but also being able to annotate them is incredibly valuable!"
Brian Crable
Customer Success Manager
"Best file sharing service hands down, CloudApp."
"CloudApp helped us see a 2x increase in the amount of marketing activities we could do per week, which helped us achieve a 10x growth in revenue this year."
Ryan O’hara
VP of Growth and Marketing
"CloudApp truly is screenshot software on steroids, and as easy to use as the simplest of screenshot tools."
Louis Lazaris
Freelance Web Developer
"...because honestly, CloudApp saves my life probably 600 times per day. The BEST for sharing my screen shots to Slack."
Jason Michael
Customer Support Manager
"CloudApp allows me to quickly share visual mockups with my team and get feedback almost instantly. In a way, CloudApp is actually helping me shift my career in a brand new direction."
Justin Veenema
Community Builder
Loop Digital Marketing
Loop Digital Marketing
"Awesome app, especially the screen cast feature which allows me to quickly create step by steps for my customers. 10/10 recommend."
Romain Rothier
Solution Consultant
"It is one of the most powerful visual communication platforms with an added security feature as well."
Pankaj Narang
Co-founder
"Finally can get rid of Skitch thanks to CloudApp."
James Deer
Co-founder
"Trying out CloudApp annotate - finally can ditch Skitch!"
Shu Uesugi
Designer / Developer
"Best. App. Ever. You've made supporting customers and training newer members of the team remotely so easy and simple. Thank you!"
Janice Burch
Customer Support

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