In this article we look at the benefits of online video camera tools, why you need them and how to utilize them to create videos that communicate faster.
Sharing videos securely is a very important aspect of business communication. In this article, we compare the enterprise-level secure video sharing platforms available, their features and pricing to help you pick the best option for your company.
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What is an easy way to make sure your customer service experience is delivering and exceeding expectations?
Your help desk is the core of your customer service team and does it all: train employees, manage interactions with customers, and track the overall health of your business.
Digitally speaking, any image or video captured from your screen is a potential opportunity to convey a complex message or an idea. That’s when a screen capture software featuring multiple video and recording tools comes in handy.
If companies want to take advantage of the full benefits of Customer Success beyond just renewals, there needs to be more hands on deck.
We invented CloudApp so you never have to get the “File too large” notification again.
A common question in early stage implementations of Customer Success is “Why do I need to differentiate CS and support?
How can customer success management and support teams drive real change? It comes down to data.