Should customer success teams have an incremental revenue goal? We ask the experts here.
Consumers construct their expectations based on their price for your products, customer reviews and feedback, and their previous interactions with other brands. But customer expectations are never stagnant. They change over time based on the goals and needs of the hour. Different situations will call for different actions, and your customer support team must be […]
Getting new clients is great, but real growth comes from repeat clients. Return clients spend 33% more per purchase than new customers. Repeat customers are also 77% more likely to recommend your company to their colleagues, friends, and family, driving additional revenue. It’s crucial because 92% of consumers now trust personal recommendations more than paid marketing when making purchasing decisions. To […]
The tools you need to nurture your leads.
Learn about the Salsify solution.
Learn more about how to instantly improve your Google Ads conversions.
Learn more about strategies for omnichannel eCommerce success.
Learn the mistakes companies make when building a sales automation system.
Your complete guide to winning conversations from small talk to sale calls
7-Step Lead Generation Process (And 5 Tips for Doing It Right)