What Is Success?

How do you define success? Jason Toy, our Chief Product Officer, shares his definition for individuals and groups.

How To Make A Self-Service Knowledge Base for Customer Success

When faced with an issue, we all want instant, or very timely, solutions. Whether in life or in business, customers expect a quick resolution. Building a self-service knowledge base for customers can drastically reduce customer support ticket volume and customer wait times, ultimately creating happier customers.