Basecamp

Case Study Basecamp Basecamp saves time on Customer Support training by using CloudApp Basecamp saves 80 minutes per week by using CloudApp Decreased training time Improved collaboration as a team Best. App. Ever. You’ve made supporting customers and training newer members of the team remotely so easy and simple. Thank you! Janice Burch Customer Support […]

Drift

Case Study Drift The Drift Customer Success team saves 56 hours every week with CloudApp The team saves 56 hours per week Clear knowledge base Faster internal communication “CloudApp helps me show my work with my team and our customers quickly and effectively. I love how easy it is to make sure we’re producing the […]

Intercom

Case Study Intercom Intercom uses CloudApp to improve communication across global offices Team saved more than 1 hour every week by using CloudApp Decreased frustration Better flow of ideas and creativity We use CloudApp primarily for handling feedback. We’re big advocates of the “show, don’t tell” principle at Intercom, and CloudApp helps us achieve that. […]