May 7, 2021
To view a transcript of this episode, click here
Degreed Provides A Smarter And Faster Way To Develop, Measure And Upskill Your Workforc. As CXO, Kat Kennedy leads a team whose focus is to improve experiences along every stage of the journey for customers.
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On this episode of The DNA of An Experience, Kat Kennedy, CXO of Degreed and Joe Martin VP of Marketing at CloudApp talk through how to create an experience for a customer along every stage of the journey.
What we talked about
- What does the modern workplace look like to you?
- The trend was moving toward remote anyway, but how have the current conditions helped accelerate that?
- How can asynch video from a tool like CloudApp and real time video from a tool like Zoom help with remote work?
- What are some tips you have learned as a leader during this moment with your team and customers?
- With new remote playbooks in hand, what does the new normal look like?
