Slack has revolutionized how we communicate in business. From quick notes about a product launch to sharing a story about your dog, it has found a way to connect the ever growing Gig Economy of remote workers as well as those who sit next to you. Did you know it can get even better with apps?
Good, because the Slack apps we list in this post will only add to the emoji level excitement you get every time you get a new Slack notification.
Its true, Slack is outstanding on its own, but there’s plenty of features users wish they had that Slack hasn’t been able to get to for users.
And there’s no way they could’ve packed in every app without losing the ability to focus on its core offering.
Lucky for you, not all of the Slack apps you’ll read about today require a subscription.
That’s not to say you should only look for free Slack apps. Some of the premium Slack apps are so worth the investment, you’ll want to get a subscription today if you’re serious about taking your Slack game to the next level.
But before we get into the free and premium Slack apps, let’s quickly go over how to discover and install Slack plugins with instructions provided from Slack.com.
The App Directory lists every app, add-on, or plugin that can be integrated with Slack. No matter what your area or specialty, there’s an app, add-on, or plugin to help make your work more pleasant, productive, and hopefully fun! Check out the Slack App Directory and start browsing.
The Slack App Directory is always just a click away — on your desktop, click your workspace name in the top-left corner to open the menu and choose Apps & integrations.
To view the apps other members are already using, click Manage at the top right.
If your Workspace Owner has the Approved Apps feature enabled, click Approved for this Workspace (below Categories) on the left side of the page to view a full list of apps members have permission to use.
If you’d like to see the apps already in use by other members as well as discover new ones, there’s no need to even leave Slack. On your desktop, simply click the plus icon next to Apps in the left sidebar.
Tip: Any apps (with a bot) that you’ve installed to Slack will be listed at the bottom of your left sidebar under Apps.
When you’ve found an app you’d like to add to Slack, simply click Install (if you’re browsing in Slack on your desktop) or the button below the app’s icon in the App Directory. Follow the directions to get the app up and running.
Now that you know how to use Slack apps let’s take a look at some of the best free and premium Slack apps available today.
There is no such thing as a free lunch… except with some of these Slack Apps
Many of these do have premium offerings or requires a subscription s if you want to add bells and whistles to your free slack app.
And while this isn’t an exhaustive list, it does cover some of the top Slack apps that you can download and use immediately.
In no particular order because we love all of our Slack apps equally of course.
Zapier fits in as a Slack app that allows you to create quick integration points for the web apps they use into their workflow. CloudApp recently announced a relationship with Zapier
To see more about the Zapier and Slack App integration go here.
Pingdom as a slack app is a website monitoring service that tracks the up time, downtime, and performance of websites, ensuring you’re the first to know when a problem occurs.
To see more info on the Pingdom and Slack App integration go here
Delighted as a Slack app that will send your Delighted NPS, CSAT and CES feedback into Slack channels. This will help to ensure you are the first to know of any changes with your customer feedback scores.
To see more about the Slack App integration with Delighted go here.
CloudApp as a Slack app becomes your customer experience and productivity weapon with its ability to capture and record high definition screen recordings with audio, GIFs, create and markup annotated screenshots (blur, arrows, emoji), and quickly share files. CloudApp helps you communicate faster with your team and customers using visuals. You can sign up for free.
You can find visual examples of using Slack and CloudApp here.
Woopra as a Slack App provides you views on the customer journey that can help your analysts, sales, and marketing teams to improve campaign efficiency and attribution.
To see more info on the Woopra and Slack App visit here.
Zoom as a Slack App provides you the opportunity to conduct a seamless video conference with its remote video conferencing product that has both premium and free offerings.
Start Zoom meetings with flawless video, crystal clear audio, and instant screen sharing from any Slack channel, private group, or direct message using the /zoom slash command.
To see more info on the Zoom and Slack App visit here
Github as a Slack App will help bring together two powerful workspaces into one. You can communicate to GitHub without ever leaving the Slack App.
Get updates about what’s happening with your repositories in Slack discussions for activities like:
Give your team more information in Slack when you share links to GitHub activities and properties like:
Take actions with slash commands
Slack conversations often lead to decisions and actionable takeaways. Now it’s easier to start on next steps from Slack with slash commands for common GitHub actions, using /github [action] [resource]. For example, these commands let you:
To see more on the GitHub and Slack App integration visit here
The free Google Drive Slack App allows you to get updates in the Slack App of changes to Google Drive files. You can also link your CloudApp files to Google Drive through the new Zapier integration.
To see more on the Google Drive and Slack App integration visit here
The Zendesk and Slack App integration will allow you to track, prioritize, and solve customer support tickets.
With message actions for creating tickets and adding comments, Slack for Zendesk Support empowers your agents to deliver an amazing customer experience – every time and even more efficiently.
A Zendesk Support account on a Team plan or higher (trial or paid) is a prerequisite to using this app.
To see more on the Zendesk and Slack App integration visit here
The Customer.io Slack App allows you to bring user and customer behavior straight into your Slack application.
Create specific channels for behaviours to monitor, like #new-users or #VIPcustomers, or add notifications to existing ones. For example, you can set up Customer.io to learn exactly when..
Customer.io brings customer activity from your app and into your Slack team, making it transparent and immediately actionable.Start a free 30-day trial on our site, or contact us with any questions at [email protected]
Of course there are 1000’s of other Slack apps out there that provide best in class opportunities for customer experience and productivity. While you are researching Slack Apps for your workplace, we hope this list is helpful to make the most of improving your customer experience and productivity through using the Zapier, Pingdom, Delighted, CloudApp, Woopra, Zoom, GitHub, Google Drive, Zendesk, and Customer.io Slack Apps.