CloudApp Integration for Zendesk Support

CloudApp makes communicating with your customers fast and easy. Record your screen, create a GIF or a screenshot, then share in your Zendesk tickets.

Get CloudApp

Easy to setup:

1.

Install in Zendesk

Install in Zendesk

2.

Get a free CloudApp account

3.

Authorize access to CloudApp

Show your customers how to solve their problems

Don't tell your customers what to do. Show your customers what to do with CloudApp. Instead of typing out a 3-paragraph essay, you can instead instantly record a quick HD video or explanatory GIF, and directly insert it into a Zendesk Support ticket so that your customer has an easy visual how-to guide to answer their question.

Annotate to answer a question

When you're trying to help a customer, but you've got hundreds of tickets left in your backlog, you want to be more effective with your time and reduce the back and forth -- all while giving the best possible customer experience. CloudApp makes it easy to capture your screen, mark it up with annotations (lines, arrows, blur) and show your customer what they need to do.

Add it directly into your Zendesk ticket

Add GIFs, videos and images directly into a Zendesk Support ticket in one-click. Instead of asking your customer to click out to a help center link or visit yet another website to answer their question, give them exactly what they need directly in their support ticket.