How to Use the Internet

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The first reports of “suspicious emailing” and “fraud” date back all the way to 2004 when a group of teens created an imitation of the website “America Online”, in which he was able to access personal information such as credit cards in order to withdraw money from accounts. The term phishing is when a person is targeted by email, telephone, or text message by someone posing as a legitimate institution in order to gain access to sensitive data. When receiving an email that contains a promotion that is too good to be true, contains hyperlinks or attachments, or comes from an unusual sender, it is important that you second-guess whether the email is safe. As cybercrime becomes a more sophisticated and complicated field, fraudulent emails are the easiest way to reach people and access their personal information. 


After just a few simple steps, you can learn what to do when you get a suspicious email and how to stay safe from unusual senders. As demoed in our How to Use the Internet Series: What to Do When You Get a Suspicious Email, here is our step by step process to rid your inbox from suspicious emails. 


What to Do When You Get a Suspicious Email 

To begin, head over to your personal email and open up the inbox where the suspicious email is.

This will prompt you to take the following steps: 

  1. Navigate to the suspicious email and open it
  2. Click the three vertical dots on the top right of your screen
  3. Click “Block ‘Name of Sender’”
  4. Revisit the three vertical dots and click “Report Spam” 

When in doubt, don’t respond and don’t click on hyperlinks or attachments. 

To make sure that your personal information stays safe, follow the simple steps above and stay on top of your email. While you may never know when you are at risk, take necessary precautions and second guess yourself before taking any action. 


Want to learn more tips and tricks? Check out the rest of our How to Use the Internet Series. This Youtube series of short video demonstrations are designed to teach users various online skills through visual storytelling, like creating GIFs, how to embed an image in email, and more. Whether you are an office worker that needs help with Slack or you’re teaching your parents about their new Android Phone, we’ve got you covered! 


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