From tools to tactics, our comprehensive guide to productivity provides you our best resources on how to nail your efforts to be productive.
What is Productivity?
Productivity is somewhat of an ambiguous goal that seemingly every working professional pines for. Almost every quarterly meeting your manager might talk about “being more productive this quarter” or “increasing productivity in the office.” But what does that mean? How is it done?
Don’t worry, we’ve got you covered! With tools and apps, tips and tactics, we’ve compiled our best resources on how you can be more productive and enable those you work with to be more productive as well. In the words of our friend Kevin Malone from the hit show The Office, “Why waste time say lot word when few word do trick?”
Any company that wants to succeed in the new digital economy can do so by focusing on its most valuable assets—employees. Talent development involves strategically developing new and old employees’
It’s not enough to convince current customers to return to your website or purchase more products from you. To scale your business, you must leverage customer service to transform customers
Customer support data and metrics allow businesses to monitor their customer service efforts in an on-demand and multi-platform world. Tracking standard metrics for customer support enables a company to allocate
Is your customer support team juggling between delivering exceptional customer experience, keeping the team morale high, and balancing efficiency, all within a tight budget? Then what’s missing in your customer
A CS Ops Specialist is a customer success role. Their duties include coaching or training customer service representatives to provide excellent customer support or improve customer experience. Other responsibilities include
Project Management in the Digital Age
Workplace Productivity in 2020 (Infographic)
With the rise of more remote work, changing workplace values, and increased tools and software, workplace productivity in 2020 is different than anytime before. We’ve done research on what your coworkers think, what’s wasting your time, which generations are dominating, and more! If productivity is your goal in 2020, we’ve got you covered.
How to Use Productivity Apps Productively
Productivity apps are amazing with helping you get things done. . . that is if you know how to use them productively! If not, productivity apps can be a big time waster and actually decrease your productivity if you aren’t using them the right way. We’ve included specific tips for apps like Slack, Trello, and Asana so you can see exactly how you can increase your productivity.
Your Guide to Customer Experience Management
Customer Support. Every company has it, but not every company excels at it. Those that have the best customer support really seems to know what they’re doing! So what are they doing? We’ve compiled a list of seven tips to create the best customer service experience. Check it out!