
Customer Experience
Our best resources on customer experience management, tools, processes, and planning all in one place for you!
CloudApp brings screen recording, screenshots, and GIF creation to the cloud, in an easy-to-use enterprise-level app. Just capture, share, and accelerate your workflow.
Community use cases, case studies and eBooks on best practices, and tools and workflows to help you work at the speed of sight.
To many, customer experience is the essence of a relationship between company and consumer at every point in the journey. From initial advertising impression to retention activities, the customer experience is vital to a happy and fulfilled customer. Customer involves everything from marketing to sales to product. Every touch point in the customer journey has to be managed so that the brand feels consistent to everyone. So how is it done? How is such a large feat managed?
We’ve compiled our best resources on customer experience management, tools, design, and much more to help you nail your customer experience efforts down. Whether you’re in management, a new customer experience associate, or someone just looking to learn, we’ve got something here for you! And of course, be sure to check out how CloudApp can help you have a more consistent and convenient customer experience.
HARVEY MAGANA
CUSTOMER SUPPORT
PREZI