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Creating a Customer Experience For Millennials

Millennials represent nearly 1/4 of the U.S. population (U.S. Census bureau)
They think differently and interact with brand differently
This guide will give you an understanding of why and how to engage with Millennials using video and other mediums to create a customer experience
Millennials represent nearly 1/4 of the U.S. population (U.S. Census bureau)

Chapters in this eBook

CHAPTER 1

Introduction

CHAPTER 2

Be Authentic

CHAPTER 3

Show, Don't Tell

CHAPTER 4

Be flexible

CHAPTER 5

Speak Their Language

CHAPTER 6

Do your research

CHAPTER 7

Key Takeaways

CloudApp

Over 4 million people use CloudApp's
screen recording software.

Work faster.

State of Collaboration | Q3 2019

Millennials represent nearly 1/4 of the U.S. population (U.S. Census bureau)
They think differently and interact with brand differently
This guide will give you an understanding of why and how to engage with Millennials using video and other mediums to create a customer experience
Millennials represent nearly 1/4 of the U.S. population (U.S. Census bureau)

Chapters in this eBook

CHAPTER 1

Introduction​

CHAPTER 2

Most Gen Z, Millennials work remote

CHAPTER 3

Remote Workers Prefer In-Person Communication​

CHAPTER 4

Gen Z And Millennials Love Slack, Gen X All-In On Video​

CHAPTER 5

Over Half Of All Works Want To Collaborate More Visually​

CHAPTER 6

Over 60% Of Gen Z And Millennials Want To Collaborate More Visually​

CHAPTER 7

94% Of Office Workers Consider Collaboration A Top Priority​

CHAPTER 8

1 In 3 Gen Z, 50% Of Millennials Prefer Customer Support Via Online Live Chat, In-App Or Phone​

CloudApp

Over 4 million people use CloudApp's
screen recording software.

Work faster.

CloudApp Raises $9.3M Series A

View the announcement from CloudApp CEO Scott Smith