6 Customer Support Secrets

Evolve your processes like Slack

Embrace transparency like a Buffer

Expand your team’s role like FullStory

Chapters in this eBook

CHAPTER 1

Introduction

CHAPTER 2

Evolve Your Processes Like Slack

CHAPTER 3

Embrace Transparency Like A Buffer

CHAPTER 4

Expand Your Team’s Role Like FullStory

CHAPTER 5

Understand The Customer’s Problem-Solving Process Like Intercom

CHAPTER 6

Invest In Your Support Team And Teach Them Like HubSpot

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