Submitted by: Josh Wyse
Our community is over 3 million users strong and growing. CloudApp provides instant collaboration for individuals and enterprise level through sharable screenshots, screen recording videos, and GIFs. But don’t just take our word for it- we have asked some of our power users to tell us about their experience using our platform. Learn how our power users are leveraging CloudApp in their daily workflows to improve productivity, communication, and more!
When asked what goes into creating an unparalleled product, Josh Wyse, Sr. Software Developer at Cloud Elements, answered: exceptional people.
And it shows.
Because in reality, you don’t become the leading API-based Integration platform, boasting the largest number of different SaaS integrations without the team that can make the vision come to life – and expand. And Cloud Elements knows a thing or two about expansion, offering more integrations than their competitors combined, while evolving to make it it possible for developers to build into third party platforms.
Core value #1? Customers first. The Cloud Elements team listens to their customer base and it drives their product evolution.
We caught Josh between his love for trail running, traveling to Norway with his wife and building his own passion projects to sit down for a behind the scenes look at Cloud Elements and how they make CloudApp a part of their ground breaking process as they prepare for integration domination. We asked Josh a few all-important questions about inspiration, new product development and of course how his overall process has helped make the Cloud Elements user experience the best in class.
Josh: I grew up in Ohio and went to school at Miami University (OH) where I studied computer science. Pretty quickly I fell in love with software development and the challenge of solving problems in elegant and efficient ways. I’ve always been a back-end developer, but the last few months I’ve been leading a front-end project at CE and have loved it. I enjoy the challenge of designing and implementing a good UX, which has been a fun and difficult new challenge.
Josh: First and foremost I try to think through what the minimum viable product (MVP) is before starting something. I do this to know how to prioritize certain features and how to get something out quickly to determine whether we’re actually solving a legitimate problem and people will use this solution. With a lot of projects, that ends up not being the case, but this process also allows you to fail quickly so you can pivot your idea, or move on. From there I tend to follow the scrum based methodologies, and continually iterating to success.
Josh: My work is focused heavily on user experience and content, but not in the traditional sense.
What I mean by that, is that at Cloud Elements, we’re an integration platform where everything is API-based. We’re constantly trying to design and architect the easiest to use RESTful APIs for our customers to integrate with and have a seamless user experience, however it’s not the traditional UX that I think of with a pretty UI.
As far as content goes, it’s extremely important that we have a good developer portal for our customers to find the documentation they’re looking for quickly and consistently. We integrate with hundreds of different SaaS companies, which means we have thousands of APIs. This creates a real challenge in how to develop content in a scalable, easy to find way.
Josh: Mainly sending and/or receiving Michael Scott GIFs via the giphy Slack integration.
At CloudApp, we are continually striving to find the best ways to provide a great customer feedback led product and engage with our community of millions of users. We would be nothing without our CloudApp champions and love to hear from power users who love our product and benefit from it! If you would like to be featured as a power user, fill out the form below.