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Release more features and fewer bugs with flexible, asynchronous communication

The leading observability platform Honeycomb.io sees payback in less than three months with visual work communication tool
.

24%

Fewer Bugs

Crystal clear communication means that the team push higher quality code to production.

17%

Fewer Meetings

Quick asynchronous messages means fewer Zoom calls, more time for developers to write code.

90 days

Payback

It didn’t take long for the new style of visual communication to start paying dividends. Once the whole team was on board and got used to videos instead of email, CloudApp paid for itself.

UI planning, quality code delivery on tight timelines.

What is Honeycomb.io? It’s a fast analysis tool that finds patterns and outliers across billions of rows of data to solve problems.

Teams maximize their takeaways for refined insights. They can raise questions of their own software, as well as across any part of the tech stack they use. We sat down with Honeycomb co-founder and Chief Product Officer, Christine Yen, to understand why CloudApp is now a tool her team can’t live without.

 

Work Communication = Too Much Time + Too Much Friction

Before CloudApp, the Honeycomb workflows relied on native screenshot tools, clumsy in nature, and text to explain relevant graphs or data, the basic problems of code and potential solutions. “I was communicating with screenshots through the default operating system. It was much harder to conduct our reviews. We couldn’t relay our diagnosis without inefficient, manual steps that inevitably brokedown communication instead of building it up.”

This clumsiness in communication led to repeat questions and repeat answers given and taken by the Honeycomb team and their customers. The team didn’t know it yet, but they were reviewing less and communicating more. Totally unproductive.

 

Rapid deployment with continuous feature delivery

CloudApp Visuals = Pinpoint Accuracy + More Work

 

It wasn’t until the integration of CloudApp that the team saw how much time was taken away from work and towards communication.

How does the team use CloudApp now? They elevate their technical conversations with visuals integrated into their workflow. 

  • CloudApp elevates their UI feature development workflow.

 
  • Developers can now insert video capture links directly into pull requests. 

 
  • Developers can view and understand a bug without ever leaving an application. 

 
  • The link unfurl feature displays a thumbnail image so recipients can instantly process what the link is without clicking it.

 
  • This feature and its integration with JIRA smooths bug tracking and project management.

 
  • CloudApp centralizes communication with ready-to-paste links into messaging apps like Slack and Hipchat. 

Fast ROI and rewarding payback in under three months

Teams maximize their take 

“I was communicating with screenshots through the default operating system. It was much harder to conduct our reviews. We couldn’t relay our diagnosis without inefficient, manual steps that inevitably brokedown communication instead of building it up.”

 

This clumsiness in communication led to repeat questions and repeat answers given and taken by the Honeycomb team and their customers. The team didn’t know it yet, but they were reviewing less and communicating more.

Ready to get results?

Contact our sales team.