How to Provide Constructive Feedback with CloudApp

How to Provide Constructive Feedback with CloudApp

How to Provide Constructive Feedback with CloudApp In any workplace, proper feedback can boost team morale and productivity. Yet, over 65% of workers say they need more feedback, and less than 35% say they get constructive feedback. Accurate and consistent feedback is essential for learning, growing, and ultimately being an effective and productive employee. The […]

Top 5 Customer Success Tools for Mobile

Customer success teams are in a difficult position. They work to make sure your customers are happy and using their purchases to the fullest. There are a lot of complicated customer success metrics to monitor, analytics to examine, and onboarding workflows. If you don’t find practical solutions for managing these tasks, it’ll be impossible to […]

How Mobile UI Affects Customer Success

How Mobile UI Affects Customer Success

How Mobile UI Affects Customer Success Today, the business world is customer-centric, so communication has significantly changed from the viewpoint of “me” to “you.” The target customer is at the center of everything. As a result, helping your customers succeed is more crucial than ever.  Research shows that customer-centric organizations are 60% more profitable than […]

5 Best Practices for Compelling Async Video

5 Best Practices for Compelling Async Video

5 Best Practices for Compelling Async Video Today, video is everywhere in the business world, from webinar panels and video conferencing to shoot-and-share social media videos and business productions featuring employees.  Unfortunately, if you’re introverted or camera-shy, or simply uncomfortable on video, it might be a nightmare.  Luckily, there are many things you can do […]

5 Ways to Encourage a Positive Company Culture

5 Ways to Encourage a Positive Company Culture

5 Ways to Encourage a Positive Company Culture Company culture is a vital part of every business. It affects every aspect of a business. From attracting top talent to enhancing employee satisfaction, it’s the foundation of a thriving workforce. Without a positive company culture, many employees will find it challenging to see the real value […]

How to Leverage Sales from Customer Success

How to Leverage Sales from Customer Success

How to Leverage Sales from Customer Success As technology and SaaS industries have become increasingly crowded with niche products, many businesses face customer retention challenges. Today, many companies face challenges on how to meaningfully onboard new customers and help them understand their products and their true value, resulting in low customer retention rates. Business owners […]