Curated content from the team at CloudApp

Employee Productivity. Two words that have been a crucial piece in the great “work remote forever” vs “return to office” vs “what about a hybrid middle ground?” debate for all sides. The most common disconnect seems to lie with the more “traditional” style of work that many in leadership and management roles started out in against those who now feel as if they have been more productive and engaged than ever before with the ability to work from home and be more autonomous. That’s why employee productivity tools exist, to keep workers efficient in any setting.

In this post Chad will elaborate on customer success lessons and provide additional advice on things he wishes he knew when he started as a customer success professional.

Overwhelmed with going digital? You’re not the only one. To drive digital transformation in Customer Success is a huge undertaking.

Meet Jana Lass, Vice President of Marketing, and Sachin Lad, Vice President of Engineering.

Asynchronous communication, or async for short, may be a term that you’re not super familiar with but you’re definitely more familiar with async messaging tools than you think.

Customer Success leaders, it’s time for your money to not be scared, so you can go make some! Luke Ferrel’s top 5 digital customer success tools right here, right now.