Customer service and the customer experience are integral to the success of any business. Neither of which are an easy task. One way to keep customer satisfaction high and to help take some pressure off of customer support teams is to implement asynchronous messaging into customer service practices.
Digitally speaking, any image or video captured from your screen is a potential opportunity to convey a complex message or an idea. That’s when a screen capture software featuring multiple video and recording tools comes in handy.