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[Podcast] Talking with Erik Kostelnik CEO and Founder of brings together the offline and the online to create a true customer experience.

On this episode of The DNA of An Experience, Erik Kostelnik CEO and Founder of and Joe Martin VP of Marketing at CloudApp talk through how to create an experience for a customer along every stage of the journey.

What we talked about

  • What is the DNA of a good customer experience
  • How can a company stand out by providing a good experience
  • How can visuals and video enhance your connection with a customer?
  • What does your company do to create an experience for a customer?
  • What is a recent experience you had that has made you a more loyal customer?
  • What do you think is the future of experience business?

To listen to the audio of the podcast go here

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