As the former EVP at Adobe and current CEO of BambooHR , Brad Rencher has been a pioneer for improving both customer and employee experience. Today we talk about how both can affect where you stand as a business in the modern workplace.
On this episode of The DNA of An Experience, Brad Rencher CEO of BambooHR and Joe Martin VP of Marketing at CloudApp talk through how to create an experience for a customer along every stage of the journey.
What we talked about
- What is the DNA of a good employee experience
- How does a good employee experience tie in with customer experience?
- In the modern workplace, how can visuals and video connect your employees?
- What does your company do about employee experience?
- What is a recent experience you had that has made you a more loyal customer?
- What do you think is the future of the modern workplace?
To listen to the audio of the podcast go here