Talking with Robert Chatwani CMO of Atlassian

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Atlassian has a suite of tools that we all know and love. As the CMO, Robert has learned how to make the most of customer connection to lead its marketing efforts. Today we talk about the modern workplace and how customer experience is leading the charge.

Talking with Robert Chatwani CMO of Atlassian

Atlassian has a suite of tools that we all know and love. As the CMO, Robert has learned how to make the most of customer connection to lead its marketing efforts. Today we talk about the modern workplace and how customer experience is leading the charge.

Talking with Robert Chatwani CMO of Atlassian

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Talking with Brad Rencher, CEO of BambooHR

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As the former EVP at Adobe and current CEO of BambooHR , Brad has been a pioneer for improving both customer and employee experienes. Today we talk about how both can affect where you stand as a business in the modern workplace.

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Talking with Kat Kennedy CXO of Degreed

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Degreed Provides A Smarter And Faster Way To Develop, Measure And Upskill Your Workforc. As CXO, Kat Kennedy leads a team whose focus is to improve experiences along every stage of the journey for customers.

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On this episode of The DNA of An Experience, Kat Kennedy, CXO of Degreed and Joe Martin VP of Marketing at CloudApp talk through how to create an experience for a customer along every stage of the journey.

What we talked about

  • What does the modern workplace look like to you?
  • The trend was moving toward remote anyway, but how have the current conditions helped accelerate that?
  • How can asynch video from a tool like CloudApp and real time video from a tool like Zoom help with remote work?
  • What are some tips you have learned as a leader during this moment with your team and customers?
  • With new remote playbooks in hand, what does the new normal look like?

Talking with Kyle York CEO of York.IE

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York IE is focused on helping entrepreneurs and investors to find success with their startups.

Kyle York has an extensive background in both startups (Dyn) and large enterprises (Oracle) and has applied his playbooks for growth to help new startups flourish. In this episode we talk about startups, growing business, and creating an experience that will last for customers

Talking with Scott Morris VP of Marketing at Zendesk

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Zendesk is a defacto leader in providing customer support software to enterprises.

As the lead over integrated marketing, Scott Morris has learned how to create an experience along every stage of the journey.

Talking with Caro Griffin, VP of Ops at TechLadies

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Caro Griffin is the VP of Ops at TechLadies, an organization focused on helping women in tech network, find roles, and connect at a group. She has a great background in leading remote teams and helping companies find remote, diverse talent.

Today we chat about the modern workplace and how diverse talent can be one of your biggest assets as a company.

Talking with Erik Kostelnik CEO and Founder of Postal

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Offline activities can also be a valuable piece of marketing and customer experience. Today I talk with Erik Kostelnik, CEO of Postal, a company looking to reinvent offline marketing to improve the customer journey and reduct time to close for sales.

Talking with Ryan Steinberg Head of Global Support at Intercom

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On this episode of The DNA of An Experience, Ryan Steinberg Head of Global Support at Intercom and Joe Martin VP of Marketing at CloudApp talk through how to create an experience for a customer along every stage of the journey.

What we talked about

  • What does the modern workplace look like to you?
  • The trend was moving toward remote anyway, but how have the current conditions helped accelerate that?
  • How can asynch video from a tool like CloudApp and real time video from a tool like Zoom help with remote work?
  • What are some tips you have learned as a leader during this moment with your team and customers?
  • With new remote playbooks in hand, what does the new normal look like?

Talking with Nick Mehta CEO of Gainsight

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Guest summary – Nick Mehta has a fantastic background having led lots of companies to succesful growth and exits. As the leader of Gainsight he has created a well recognized company focused on improving customer loyalty with its customer success software.