CloudApp Tips and Tricks Webinar Recap

Joe Martin
A visual illustration of the CloudApp Tips and Tricks webinar participants, date, and time. 

 

From time to time we host webinars on both thought leadership pieces like remote work and around tips and tricks with real business use cases of CloudApp screen recording, GIF creation, and Screenshot features. 

This week, three of our strongest CloudApp power users shared their daily CloudApp use and impact. We felt honored to hear from:

 

Steven Davis

Sr. Manager Enterprise Support

Gainsight

 

Benjamin Chen

Sales Engineering Manager

Clari

 

Savannah Morgan

Sr. Customer Success Manager

CloudApp

 

These three long-time users of CloudApp reviewed both their favorite CloudApp features as well as the primary use case within their role. 

Gainsight LOVES CloudApp’s Easy Integrations

Steven Davis, Senior Manager of Enterprise Support at Gainsight, raves about how crucial CloudApp is to his team’s success as they work through support tickets. He and his team love the simplicity of the drag-and-drop as well as the convenience of CloudApp integrations like CloudApp with Zendesk. 

Steven showed how easy CloudApp is as he made several pieces of content within the few minutes he used to present. He also demonstrated using the copied links and GIFs to immediately send content - even as it was still uploading. 

 You can see Steven’s live demo during his portion of the webinar

 

Steven drags and drops CloudApp GIFs into his email draft. 
 Steven annotates a CloudApp GIF. 

Clari LOVES CloudApp’s Quick and Easy GIF-Recording

Benjamin Chen from Clari raved about CloudApp’s quick and easy GIF recording feature. As Sales Engineering Manager, Ben heads a lot of technical “insight emails” as a way of developing business leads - and he attributes CloudApp to playing a crucial role in insight email development. When putting together these insight emails, Ben and his team run numbers for the potential impact Clari could have on the potential client’s business. With CloudApp, Ben can capture these data and graphs in a simple and digestible package that his clients appreciate.

Because these insight emails go out to executives of target clients, Ben knows he needs something eye-catching and engaging in order to appeal to and keep the interest of these potential clients. Ben loves the CloudApp GIF feature because it allows him to illustrate and emphasize Clari’s product offering in an easy and noninvasive way! Through this method, Ben shows us the power of visual communication. 

You can see Ben’s live demo of using CloudApp to develop an insight email here.

 

Ben from Clari illustrates the power of his product with CloudApp GIFs
Ben drags a GIF from his CloudApp menu bar to his insight email to a client. 
Ben shows another example of using CloudApp to complement his emails.  

CloudApp LOVES CloudApp’s … Well, Everything 

CloudApp Senior Customer Success Manager Savannah Morgan loves everything about CloudApp - but to keep it short, Savannah emphasized the power of shortened emails and stronger messages as she replaces text with screenshots and GIFs. Some of Savannah’s favorite use cases for GIF recordings are:

  • Adding a friendly GIF to her signature 
  • Quickly and easily illustrating the steps to a process 
  • Adding color and interaction to a “boring” email

Savannah from CloudApp uses GIF to show the steps for resetting passwords.
Savannah uses a cute GIF from CloudApp to add color to her client-facing email. 
Savannah uses CloudApp GIF recording to capture a moving picture of herself waving. She uses this GIF to add a personal touch to her signature. 

In addition to sharing her GIF wizardry, Savannah also shared with us a few other CloudApp basics and secret tips. In this portion, she explained the four different basic features, used feature reorganization to match her workflow, and used the CloudApp icon to directly upload a file. 

 

Savannah explains each of the CloudApp basic features. 
Savannah demonstrates the arrow and text annotation feature.
Savannah illustrates using drop and drop to upload a file to CloudApp. 
Savannah illustrates using drop and drop to upload a file to CloudApp. 

 

You can see Savannah’s live demo during her portion of the webinar

 

Closing 

Overall, we’ve enjoyed putting on this Tips and Tricks webinar - we’ve seen an overwhelmingly positive response from our attendees and hope to put together something similar in the future! Check out the full recording (and feel free to follow along!) by accessing our Youtube channel or by using this video below.  

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