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Rachel Provan

How Customer Success Should Be Involved in Product Launches

The word for the week in Customer Success is "stickiness." How do you get a CS team and Product to work together to on product launches to engage and retain customers?

What Is Success?

How do you define success? Jason Toy, our Chief Product Officer, shares his definition for individuals and groups.

Why Screen Capture Software Is Where It’s At

Digitally speaking, any image or video captured from your screen is a potential opportunity to convey a complex message or an idea. That’s when a screen capture software featuring multiple video and recording tools comes in handy.

How imFORZA Uses CloudApp to Save Its Employees Hundreds of Hours

CloudApp has saved our team hundreds of hours of time in our marketing, sales, service, project management, and training efforts.

How to Send A Video Through Email

We invented CloudApp so you never have to get the "File too large" notification again.

Your Customer Success Team Is Really Support: From Recognition to Remediation

A common question in early stage implementations of Customer Success is “Why do I need to differentiate CS and support?

Over 4 million people use CloudApp's
screen recording software.

Work faster.