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Curated content from the team at CloudApp

Learn about the latest updates from CloudApp, the best use cases, and tools and workflows to help you work at the speed of sight.

5 Secrets to Successful Customer Support Teams

If you keep your customers delighted, they’re more likely to do business with you in the future and spend more money on your business. Today,
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Cloudapp Press Release

Press Release: CloudApp Announces $9.3m Series A Fundraising Round

Visual work communication tool helps reduce time-consuming Zoom calls and endless Slack/Email notifications, save teams dozens of hours per week.​
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Cloudapp Press Release

Announcing CloudApp’s $9.3M Series A Fundraising Round

Today, we’re announcing our $9.3M Series A fundraising round, led by our good friends at Grayhawk Capital and Nordic Eye.
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3 Tips to Guide Customers Through the Purchase Funnel

When your sales and marketing terms align towards achieving a common goal and work efficiency alongside each other, your brand benefits by making more sales
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5 Customer Support Staffing Strategies

Having a great customer support team is easier said than done. Call centers experience high turnover rates, which sometimes reach 50% annually. Constantly finding, hiring,
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Customer Support Cloudapp

5 Reasons For & Against Tiered Support – from Real Customer Support Teams

There have been rumblings in the space claiming that tiered support is dead. What do real customer support experts think about this? We asked them.
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CloudApp Raises $9.3M Series A

View the announcement from CloudApp CEO Scott Smith