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Customer Stories
Customer Support
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Developers
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About CloudApp
Video: Latest CloudApp features for Windows
May 15, 2018
Discover our latest Windows features and what's next on the roadmap.
3 min read
Video: Latest CloudApp features for Windows Test Link
Marketing & Sales
How G2 Crowd Uses CloudApp to Accelerate Sales & Revenue Growth
May 8, 2018
Software review platform G2 Crowd uses CloudApp to boost sales enablement.
2 Min Read
How G2 Crowd Uses CloudApp to Accelerate Sales & Revenue Growth Test Link
Customer Support
How Gainsight Uses CloudApp to Improve Communication In Their Customer Success Platform
May 8, 2018
Gainsight Support Manager uses CloudApp for support & success software.
2 Min read
How Gainsight Uses CloudApp to Improve Communication In Their Customer Success Platform Test Link
Designers
7 Presentation Design Tips to Wow your Audience
May 3, 2018
Learn design tips to improve comprehension and engage your audience.
10 Min Read
7 Presentation Design Tips to Wow your Audience Test Link
Designers
How to Create a Case Study for your UX and Product Design Portfolio
May 3, 2018
Learn how to design your case study to sell your work and show your value.
8 Min Read
How to Create a Case Study for your UX and Product Design Portfolio Test Link
Marketing & Sales
Sales Prospecting Techniques for Sales Development Reps
May 3, 2018
Guidance on the tools and methods for SDRs to get the job done
4 min read
Sales Prospecting Techniques for Sales Development Reps Test Link
Marketing & Sales
How to Use CloudApp’s Visual Communication Tools to Skyrocket Engagement
May 2, 2018
Guest post from Pete McPherson, host of the Do You Even Blog podcast.
6 min read
How to Use CloudApp’s Visual Communication Tools to Skyrocket Engagement Test Link
Designers
User Empathic Design From the Ground Up
April 26, 2018
The best product ideas are simple and user-empathic.
4 Min Read
User Empathic Design From the Ground Up Test Link
About CloudApp
New Integration: Quip Collaborative Productivity Software Suite
April 19, 2018
One streamlined workflow solution to tackle all of your project challenges.
4 min read
New Integration: Quip Collaborative Productivity Software Suite Test Link
About CloudApp
New Integration: Basecamp Project Management & Team Communication Software
April 4, 2018
Basecamp has implemented CloudApp to better support their teams.
4 min read
New Integration: Basecamp Project Management & Team Communication Software Test Link
About CloudApp
New Integration: Freshdesk Customer Support Software & Ticketing System
April 4, 2018
Record engaging visuals with detailed instructions to answer customers.
4 min read
New Integration: Freshdesk Customer Support Software & Ticketing System Test Link
Marketing & Sales
Business Development Best Practices for Startups
April 4, 2018
Tips to turn your BD outreach initiatives into a success.
5 min read
Business Development Best Practices for Startups Test Link
About CloudApp
Introducing Collections - Collaborate and Share Content with Your Team
March 27, 2018
The organization feature to organize, search, arrange & share your content.
3 min read
Introducing Collections - Collaborate and Share Content with Your Team Test Link
About CloudApp
New Integration: Mattermost Cloud Messaging Integration
March 27, 2018
This is how we bring true communication into the digital world.
3 min read
New Integration: Mattermost Cloud Messaging Integration Test Link
About CloudApp
New Integration: Asana Project Management & Task Tracking App
March 27, 2018
Communicate efficiently so everyone stays on task and on time.
3 min read
New Integration: Asana Project Management & Task Tracking App Test Link
Marketing & Sales
How We Hacked Our Way Onto The Top 100 G2 Crowd software List In Only 4 Months
March 26, 2018
With two simple emails we went from 0 reviews to 300 in less than 6 months
4 min read
How We Hacked Our Way Onto The Top 100 G2 Crowd software List In Only 4 Months Test Link
Marketing & Sales
3 Easy Ways to Use Marketing Visuals in Product Feature Updates
March 21, 2018
Help them get the most out of your product by using marketing visuals.
3 min read
3 Easy Ways to Use Marketing Visuals in Product Feature Updates Test Link
Marketing & Sales
Top 3 Marketing Strategies to Master in 2018
March 21, 2018
Top 3 marketing strategies you need to drive more business in 2018.
3 min read
Top 3 Marketing Strategies to Master in 2018 Test Link
Customer Support
How Do You Scale Your Customer Success Team as You Grow?
March 20, 2018
Check out these simple tips for no-sweat scaling.
4 min read
How Do You Scale Your Customer Success Team as You Grow? Test Link
About CloudApp
CloudApp's New Collections feature for Organized Teams
March 12, 2018
Collections lets organize, search, arrange, and share like never before
2 Min Read
CloudApp's New Collections feature for Organized Teams Test Link
About CloudApp
ClickUp Integration for CloudApp: A Smarter, Simpler SaaS Productivity Platform
March 12, 2018
ClickUp gives you the tools to streamline your team’s workflow.
3 min read
ClickUp Integration for CloudApp: A Smarter, Simpler SaaS Productivity Platform Test Link
About CloudApp
Kayako Integration for CloudApp: Innovative Help Desk & Unified Customer Service Software
March 12, 2018
Kayako streamlines all your customer support channels into one platform.
3 min read
Kayako Integration for CloudApp: Innovative Help Desk & Unified Customer Service Software Test Link
Customer Support
5 Must-Have Visual Workplace Communication Improvements
March 12, 2018
Easily update your Knowledge Base to empower your customers.
4 min read
5 Must-Have Visual Workplace Communication Improvements Test Link
Customer Support
Why Video Is the Best Way to Train New Hires
March 12, 2018
Basecamp saves 80 min/week by using CloudApp for Customer Support training.
4 min read
Why Video Is the Best Way to Train New Hires Test Link
Marketing & Sales
Do You Speak Emojish? Why Millennial Consumers Love Emoticons
March 12, 2018
There's no denying it, emojis work. Here's why.
3 min read
Do You Speak Emojish? Why Millennial Consumers Love Emoticons Test Link
Developers
The Top 5 Communication Apps Recommended By IT Pros
March 8, 2018
Which tools will enable productivity and which will hamper it? Our top 5!
4 min read
The Top 5 Communication Apps Recommended By IT Pros Test Link
Designers
Design Thinking: How Designers Solve Problems
March 6, 2018
How great designers innovate their way to the top.
4 min read
Design Thinking: How Designers Solve Problems Test Link
Marketing & Sales
5 Big Predictions for Visual Content Marketing in 2018
March 6, 2018
Our predictions on how visuals will enhance digital marketing strategy.
5 min read
5 Big Predictions for Visual Content Marketing in 2018 Test Link
Customer Support
4 Ways To Redefine Your Customer Service Value Proposition
March 6, 2018
And a strategy template to help you emphasize your department's value.
4 min read
4 Ways To Redefine Your Customer Service Value Proposition Test Link
Product Development
How to Build a Customer Focused Product Development Team
February 26, 2018
A company’s success depends on how well the product “knows” its customer.
4 min read
How to Build a Customer Focused Product Development Team Test Link
Customer Support
How To Automate Customer Support And Still Nurture The Relationship
February 26, 2018
Shift to a customer success mindset - and a blissfully quiet call center.
3 min read
How To Automate Customer Support And Still Nurture The Relationship Test Link
Developers
What Web Development Trends in 2017 Will Last Into the New Year?
February 23, 2018
We had the chance to chat in depth with Senior UI Engineer, Nathan Faubion.
3 min read
What Web Development Trends in 2017 Will Last Into the New Year? Test Link
Marketing & Sales
The Do’s and Don’ts of a Remote Worker
February 21, 2018
A heads up of what you're in for, mistakes to avoid & how to get better.
5 min read
The Do’s and Don’ts of a Remote Worker Test Link
Marketing & Sales
Numbing Out: Why it’s dangerous, and how to stop
February 19, 2018
87% of employees worldwide feel disengaged at work. What to do about it?
4 min read
Numbing Out: Why it’s dangerous, and how to stop Test Link
Marketing & Sales
6 Ways to Create Screenshots that Boost Sales
February 19, 2018
Create screenshots that deliver more value to your prospects.
4 min read
6 Ways to Create Screenshots that Boost Sales Test Link
Customer Support
How to Turn an Unhappy Customer into a Raving Fan
February 19, 2018
Tips to help turn even the crankiest customer into an opportunity.
4 min read
How to Turn an Unhappy Customer into a Raving Fan Test Link
Customer Support
Your Big Juicy Customer Support Initiative
February 16, 2018
Customer support initiatives that make the executive team take notice.
4 min read
Your Big Juicy Customer Support Initiative Test Link
Marketing & Sales
How to Get Ahead of Your Competitors in Q1
February 13, 2018
Few ways to use the power of Q1 to get ahead of your competition.
4 min read
How to Get Ahead of Your Competitors in Q1 Test Link
Product Development
Want to Build Stellar Products and Messages? Start with a Good Beta.
February 12, 2018
Craft a beta program that will set you up for success.
4 min read
Want to Build Stellar Products and Messages? Start with a Good Beta. Test Link
Product Development
Product Development: Less Meetings, More Creating.
February 6, 2018
Learn from Product experts from Pinterest and LinkedIn.
3 min read
Product Development: Less Meetings, More Creating. Test Link
Customer Support
Customer Success: How to Get Ahead of The Complaints
February 6, 2018
Avoid the cost of customers switching by providing excellent service.
4 min read
Customer Success: How to Get Ahead of The Complaints Test Link
Marketing & Sales
My Top 5 Sales Tools for SDRs
February 2, 2018
Our favorite Sales Development tools at CloudApp
5
My Top 5 Sales Tools for SDRs Test Link
Product Development
Ready, Action! Recording Updates for Windows App
January 19, 2018
Master the art of recordings in your sleep with these Windows App updates!
2 Min Read
Ready, Action! Recording Updates for Windows App Test Link
Marketing & Sales
The 5 Emails Your List Actually Wants to Read
January 18, 2018
How to send engaging, authentic and informative emails to your subscribers.
5 min read
The 5 Emails Your List Actually Wants to Read Test Link
About CloudApp
G2 Crowd ranks CloudApp a "Best Software Company 2018"
January 17, 2018
G2 Crowd's Top 50 SMBs List ranks CloudApp at 34th!
2 Min Read
G2 Crowd ranks CloudApp a "Best Software Company 2018" Test Link
Marketing & Sales
5 Ways You Might Be Doing Market Research all Wrong
January 16, 2018
Here is how to easily fix it and start 2018 with a big win.
4 min read
5 Ways You Might Be Doing Market Research all Wrong Test Link
Customer Support
Support Webinar with Help Scout & Zapier: Resolutions for 2018!
January 16, 2018
Help Scout & Zapier join with CloudApp to kick off a new year in support!
5 Min Read
Support Webinar with Help Scout & Zapier: Resolutions for 2018! Test Link
About CloudApp
CloudApp's Top 10 Blog Posts of 2017
January 15, 2018
Great minds think and read alike. See the trending content topics of 2017!
5 Min Read
CloudApp's Top 10 Blog Posts of 2017 Test Link
Customer Support
A Template to Present Your Customer Service Updates to Your Executive Team
December 12, 2017
Present your Customer Service strategy for 2018.
3 min read
A Template to Present Your Customer Service Updates to Your Executive Team Test Link
Marketing & Sales
5 Ways to Boost Confidence Quickly
December 10, 2017
Our best advice on how to exude confidence.
4 min read
5 Ways to Boost Confidence Quickly Test Link
Designers
Jealous? 7 Ways Jealousy Can Make You a Better Person
December 6, 2017
A few ways to use jealousy as a catalyst for life-altering changes.
4 min read
Jealous? 7 Ways Jealousy Can Make You a Better Person Test Link
Customer Support
Customer Support vs Customer Success
December 6, 2017
Key differentiators separating customer success from customer support.
5 min read
Customer Support vs Customer Success Test Link
When One Door Closes, a 'Windows' Feature Opens
December 5, 2017
Peer out the 'Windows' to see CloudApp's new features for the Windows app.
2 Min Read
When One Door Closes, a 'Windows' Feature Opens Test Link
Comeback for a Failed Upload!
December 1, 2017
Restore what's yours! CloudApp's new feature lets you salvage lost content!
3 Min Read
Comeback for a Failed Upload! Test Link
About CloudApp
How to setup your own Custom Domain using SSL
November 16, 2017
Customize your share links with your personal domain and set up SSL.
2 min read
How to setup your own Custom Domain using SSL Test Link
Marketing & Sales
The Four Easiest & Effective Ways to Measure Influencer Outreach Campaigns
November 13, 2017
Make it simple to recreate influencer-generated sales and success.
4 min read
The Four Easiest & Effective Ways to Measure Influencer Outreach Campaigns Test Link
Marketing & Sales
Kick Up Your Sales Strategy with GIFs
November 10, 2017
Favorite ways to raise the bar with any prospect and close more deals.
3 min read
Kick Up Your Sales Strategy with GIFs Test Link
Customer Support
The New Customer Service: A Strategy Template
November 8, 2017
How to present your Customer Service Strategy to your executive team.
3 min read
The New Customer Service: A Strategy Template Test Link
Customer Support
5 Simple Ways to Deliver Extraordinary Customer Service (without breaking a sweat)
November 6, 2017
Engaged customers buy 90% more frequently & spend 60% more per transaction.
4 min read
5 Simple Ways to Deliver Extraordinary Customer Service (without breaking a sweat) Test Link
Customer Support
Sorry? Why You Should Stop Apologizing to Customers
November 3, 2017
Reasons why you should stop apologizing to your customers right now.
4 min read
Sorry? Why You Should Stop Apologizing to Customers Test Link
About CloudApp
Using CloudApp Like a Pro: Nov 1st Webinar
November 2, 2017
Wanna step up your CloudApp game? Catch this webinar on the latest tricks!
3 Min Read
Using CloudApp Like a Pro: Nov 1st Webinar Test Link
Customer Stories
How We Work - Basecamp
November 1, 2017
How Basecamp's Support team works faster by using CloudApp.
5 min read
How We Work - Basecamp Test Link
Marketing & Sales
WordPress hacks by LeadIQ's VP of Growth
October 24, 2017
Ryan increased by 2x the number of marketing activities without extra help.
2 min read
WordPress hacks by LeadIQ's VP of Growth Test Link
Product Development
How to Get The Best from Your Remote Product Development Team
October 24, 2017
Take advantage of the productivity benefits of agile development teams.
6 min read
How to Get The Best from Your Remote Product Development Team Test Link
Customer Support
Burnout: How to Keep Your Support Team from Cracking
October 24, 2017
Here are some top tips and tricks for keeping your team from fizzling out.
5 min read
Burnout: How to Keep Your Support Team from Cracking Test Link
About CloudApp
NEW: CloudApp integration for Hipchat
October 24, 2017
Share what you are seeing with your team in Hipchat by using CloudApp.
4 min read
NEW: CloudApp integration for Hipchat Test Link
About CloudApp
NEW: Record your screen and your webcam at the same time!
October 24, 2017
Record your screen with audio and a front-facing camera from your desktop.
3 min read
NEW: Record your screen and your webcam at the same time! Test Link
Product Development
Atlassian CTO Weighs in on Product's Greatest Challenges
October 16, 2017
Hear the CTO of Atlassian define the biggest challenges in product.
1 Min Read
Atlassian CTO Weighs in on Product's Greatest Challenges Test Link
About CloudApp
Engage your customers with CloudApp's new Intercom integration
October 13, 2017
Engage with your customers through personalized video
4 Min Read
Engage your customers with CloudApp's new Intercom integration Test Link
Customer Stories
Fastly; The Way a Cloud Edge Platform Should Be.
October 6, 2017
Fastly & Furious; your cloud edge platform wishes are coming true.
2 Min Read
Fastly; The Way a Cloud Edge Platform Should Be. Test Link
Customer Support
4 Ways Screen Recording Saves Support Teams Time
October 6, 2017
Cut down on the conversation & help your customer get past the explanation.
4 min read
4 Ways Screen Recording Saves Support Teams Time Test Link
Customer Support
The Ultimate Customer Meltdown Survival Guide
October 5, 2017
The how-to guide for catering to customers with colorful moods.
3 Min Read
The Ultimate Customer Meltdown Survival Guide Test Link
Marketing & Sales
5 Easy Ways to Resurrect a Dying Email List
October 5, 2017
Breathe some life into a list that is on its way out.
5 min read
5 Easy Ways to Resurrect a Dying Email List Test Link
Designers
Is Your Creativity Dead? 7 Apps You Need to Bring it Back to Life
October 5, 2017
If your inner artist is feeling a bit drained, warm it up with lively apps!
4 min read
Is Your Creativity Dead? 7 Apps You Need to Bring it Back to Life Test Link
About CloudApp
NEW: Embed CloudApp content anywhere!
September 12, 2017
Embed your content ANYWHERE with an easy to use embed code.
4 min read
NEW: Embed CloudApp content anywhere! Test Link
About CloudApp
Sketch Introduces Plugin for CloudApp
September 12, 2017
Design is meant to be visual! With CloudApp, design sharing can be too!
2 Min Read
Sketch Introduces Plugin for CloudApp Test Link
About CloudApp
What is the difference between CloudApp free and paid plans?
September 5, 2017
3 things to look into to know if you need a free or paid CloudApp plan.
5 min read
What is the difference between CloudApp free and paid plans? Test Link
Customer Stories
How We Work - Museum Hack focuses on Customer Experience
August 28, 2017
Using CloudApp to improve Customer Experience and kick up Sales.
6 min read
How We Work - Museum Hack focuses on Customer Experience Test Link
Marketing & Sales
5 Simple Ways to Create Killer Facebook Video Ads
August 28, 2017
Here are 5 ways to make sure your Facebook video ad game is fierce.
5 min read
5 Simple Ways to Create Killer Facebook Video Ads Test Link
Marketing & Sales
How To Battle Webinar Fatigue and Convert Customers
August 28, 2017
In this overcrowded webinar market - how do you stand out?
7 min read
How To Battle Webinar Fatigue and Convert Customers Test Link
About CloudApp
CloudApp User Meetup in Washington DC
August 23, 2017
August Meetup in Washington DC
2 min read
CloudApp User Meetup in Washington DC Test Link
About CloudApp
CloudApp: The Productivity Swiss Army Knife
August 21, 2017
CloudApp is Dropbox, YouTube, WeTransfer, Bitly, Skitch & Snagit all-in-one
5 min read
CloudApp: The Productivity Swiss Army Knife Test Link
Customer Stories
How We Work - Social Tables: How to streamline your Customer Support
August 18, 2017
How their CS team improved response time & personalize their answers.
4 min read
How We Work - Social Tables: How to streamline your Customer Support Test Link
Product Development
Product Development Tips from the CTO of Atlassian
August 17, 2017
Sneak peek into the work life of Atlassian's CTO, Sri Viswanath
6 min read
Product Development Tips from the CTO of Atlassian Test Link
Developers
Machine Learning: Back to Basics
August 10, 2017
Machine Learning understood in 5 answers or less! Take it from an AI pro.
3 Min Read
Machine Learning: Back to Basics Test Link
Marketing & Sales
5 High-Converting Video Marketing Strategies You Must Use
August 9, 2017
5 simple video strategies you can start using immediately to convert.
3 min read
5 High-Converting Video Marketing Strategies You Must Use Test Link
Customer Stories
How We Work: General Assembly
August 8, 2017
Meet Ben Adamski, Web Developer as well as a Productivity guru.
6 min read
How We Work: General Assembly Test Link
Customer Stories
How We Work - Breather: When Engineering meets Real Estate
August 8, 2017
How to work in Design, Real Estate and Engineering at the same time!
6 min read
How We Work - Breather: When Engineering meets Real Estate Test Link
Customer Stories
How We Work - Oasis Creative: A mix of WordPress, Design and surf.
August 8, 2017
How you can run a Design agency while playing with a band and go surfing.
7 min read
How We Work - Oasis Creative: A mix of WordPress, Design and surf. Test Link
Customer Support
How to Deliver Personalized Customer Service
August 7, 2017
Concepts and challenges of delivering personalized customer service.
4 Min Read
How to Deliver Personalized Customer Service Test Link
Product Development
Product Manager at Podium Wears 2 Hats: Engineering Meets Product
August 7, 2017
Learn what methods work best for a PM with a front-end background.
3 Min Read
Product Manager at Podium Wears 2 Hats: Engineering Meets Product Test Link
Marketing & Sales
How to convince your boss, or anyone else
August 3, 2017
Two easy tips to sell people on your pitch
5 min read
How to convince your boss, or anyone else Test Link
About CloudApp
CloudApp User meetups: From San Francisco to Washington DC
August 3, 2017
Meet the CloudApp team during one of our meetups.
2 min read
CloudApp User meetups: From San Francisco to Washington DC Test Link
About CloudApp
Practice Mindfulness for Better Productivity & Entrepreneurship
August 2, 2017
Critical thinking skills, stress management & creativity at your fingertips
5 min read
Practice Mindfulness for Better Productivity & Entrepreneurship Test Link
Customer Stories
Ben Adamski: 7 Secrets to Really Good Time Management
August 2, 2017
Few solid tips to help you run most of your days like clockwork.
7 min read
Ben Adamski: 7 Secrets to Really Good Time Management Test Link
Developers
Bridging the Gap: Transition to Remote Engineering
July 26, 2017
The challenges of transitioning an engineering team to remote work
5 min read
Bridging the Gap: Transition to Remote Engineering Test Link
About CloudApp
How to Get Started With CloudApp
July 19, 2017
Get the hang of CloudApp and higher productivity will be at your fingertips
3 min read
How to Get Started With CloudApp Test Link
About CloudApp
Introducing: Native CloudApp Annotate for Windows
July 19, 2017
We are happy to announce our in-app Annotation tool for Windows!
4 min red
Introducing: Native CloudApp Annotate for Windows Test Link
Product Development
Product Innovation & Rapid Growth- Bloomberg Beta's Stacked Panel
July 12, 2017
Bloomberg hosts panel with experts at Atlassian, Airbnb and Adroll.
3 min read
Product Innovation & Rapid Growth- Bloomberg Beta's Stacked Panel Test Link
About CloudApp
Improvements on Annotation in our latest release
July 12, 2017
CloudApp TouchBar Edition & more functionalities
3 min read
Improvements on Annotation in our latest release Test Link
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